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A New Full Compile SRF has a Different Behaviour when Compiled In Dev versus Prod Database for the Same Repository. Why? (Doc ID 1362039.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Siebel Tools - Version 8.0.0.9 SIA[20433] to 8.1.1.5 [21229] [Release V8]
Information in this document applies to any platform.
Reviewed for relevance "16-DEC-2016".

Symptoms

On : 8.0.0.9 SIA[20433] version, Configuration - General

We have the Account Contact List Applet, which is having a different Look and Feel in the Test and the Production environment.  Note that after the repository is migrated to each environment, a new FULL Compile SRF is generated in the new environment.

We are having an issue with the Account Contact List Applet. This applet uses 5 different applet web template modes.

Base/Edit/Edit List/Query/New.

For the New mode, the applet has two web templates with same default sequence number, 0.   They are named New and New-Bad.
When we compile the srf in production, the SRF is using the New-Bad web template instead of New web template.

When we checked the event log we found that it is pointing to correct CCAppletForm4Col_E_N_Expanded.swt template in SWE, but it is rendering CCAppletList_E_N_Q.swt which is of New-Bad.

We would like to know how the html rendering happen when there are two web templates with same sequence number for a given mode?"
Snippet of SWE log

processRequest ProcessRequestDetail 4 0000004a4e6e107a:0 2011-09-12 11:23:32 SWE View - GetObjInfo: view=Account Detail - Contacts View

ProcessRequest ProcessRequestWarning 2 0000004a4e6e107a:0 2011-09-12 11:23:32 The control BlankLabel1 is mapped to more than once in the applet of Account Contact List Applet

ProcessRequest ProcessRequestDetail 4 0000004a4e6e107a:0 2011-09-12 11:23:32 SWE SWX Manager - GetAppletSWX: Applet=Account Contact List Applet; Template=CCAppletForm4Col_E_N_Expanded.swt; Container=; mode=2; sequence=0

It is expected that a srf compiled from the same repository but in different environments will always have the same behavior.

The issue can be reproduced at will with the following steps:

In Tools for an existing list applet, set up 2 New Mode applet web templates with different names and the same default sequence of 0.
Compile and test the srf.
Migrate the repository and compile a new srf.
The new srf will use whatever New Mode applet web template is returned by the query first when the SRF is being compiled.


Cause

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In this Document
Symptoms
Cause
Solution
References


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