Version 7.8.2.16 > ALT-TAB FROM SIEBEL AND BACK BREAKS FORM APPLET TEXTAREA CONTROLS IN IE7 AND IE8 (Doc ID 1362205.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 7.8.2.14 SIA[19251] and later
Information in this document applies to any platform.

Symptoms


=== ODM Issue Clarification ===

On : 7.8.2.16 SIA[19251] version

ACTUAL BEHAVIOR
---------------
After applying the patch version 7.8.2.16 (from version 7.8.2.3), some fields are not saved in UI.

EXPECTED BEHAVIOR
-----------------------
When user input data in the Applet and save, the field values should be saved in the UI.

STEPS
-----------------------
1. On Siebel version 7.8.2.3, applied the fix pack v7.8.2.16
2. No SRF changes made.
3. Compiled the srf.
4. Login to Siebel version 7.8.2.16.
5. Users input data in some applets (random behavior..), but the field values are NOT saved.

BUSINESS IMPACT
-----------------------
Random behavior. Happens in any applet, different fields at different times of the day to different users.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms