Wave Launch stays in In Progress status for Campaign with custom email personalization file

(Doc ID 1363984.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing Server - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.
***Checked for relevance on 18-Jun-2013***

Symptoms


On : 8.1.1.3 SIA[21219] version, Siebel Marketing


Campaign launch with Treatment in advanced mode(uses a custom personalization file) stays in progress even tough the emails have been sent.

There is no Errors in the Log, No EAI tasks got generated and the Campaign Launch stays in Progress.

But everything works fine when "Default Merge Fields" is used as customization profile.

Cause

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