Wave Launch stays in In Progress status for Campaign with custom email personalization file
(Doc ID 1363984.1)
Last updated on JANUARY 30, 2022
Applies to:
Siebel Marketing Server - Version 8.1.1.3 SIA[21219] and laterInformation in this document applies to any platform.
Symptoms
On : 8.1.1.3 SIA[21219] version, Siebel Marketing
Campaign launch with Treatment in advanced mode(uses a custom personalization file) stays in progress even tough the emails have been sent.
There is no Errors in the Log, No EAI tasks got generated and the Campaign Launch stays in Progress.
But everything works fine when "Default Merge Fields" is used as customization profile.
Changes
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |