[SQL Native Client] Communication Link Failure Error in Siebel Enterprise Log (Doc ID 1364225.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.0.0.9[20433] and later
Siebel System Software - Version 8.0.0.9[20433] and later
Information in this document applies to any platform.

Symptoms

After upgrading system RAM, in an environment where no new SRF has been deployed, the following error is logged in the Siebel Enterprise log file:

[SQL Native Client]Communication link failure error

Changes

System RAM has been upgraded and the "TCP Chimey Offload" feature is enabled on the Microsoft Windows server.

Cause

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