Eai Obj Mgr Is Not Working With Custom Security Adaptor on 64-bit RHEL
(Doc ID 1365380.1)
Last updated on JUNE 11, 2021
Applies to:
Siebel CRM Call Center - Version 8.1.1.5 [21229] and laterInformation in this document applies to any platform.
*** Checked for Relevancy 02-SEPT-2016 ***
Symptoms
=== ODM Issue Clarification ===
This is in relation to a 8.1.1.5 siebel enterprise environment deployed on a RHEL 5.5 linux platform (64-bit).
When accessing the EAIObjMgr_enu component fails when using an external Java based command line utility, which is accessing the EAI component via EAI_enu SWSE web server.
Looking at the EAIObjMgr component we can see mainly authentication errors like the following error messages:
"An error occurred loading the security adapter library. Please contact your system administrator for assistance.(SBL-DAT-00562)" and before this error ".....err=4587622....SBL-SEC-00102..."
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |