Eai Obj Mgr Is Not Working With Custom Security Adaptor on 64-bit RHEL
(Doc ID 1365380.1)
Last updated on JANUARY 31, 2022
Applies to:Siebel CRM Call Center - Version 220.127.116.11  and later
Information in this document applies to any platform.
=== ODM Issue Clarification ===
This is in relation to a 18.104.22.168 siebel enterprise environment deployed on a RHEL 5.5 linux platform (64-bit).
When accessing the EAIObjMgr_enu component fails when using an external Java based command line utility, which is accessing the EAI component via EAI_enu SWSE web server.
Looking at the EAIObjMgr component we can see mainly authentication errors like the following error messages:
"An error occurred loading the security adapter library. Please contact your system administrator for assistance.(SBL-DAT-00562)" and before this error ".....err=4587622....SBL-SEC-00102..."
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