Eai Obj Mgr Is Not Working With Custom Security Adaptor on 64-bit RHEL
Last updated on MARCH 02, 2017
Applies to:Siebel CRM Call Center - Version 22.214.171.124  and later
Information in this document applies to any platform.
*** Checked for Relevancy 02-SEPT-2016 ***
=== ODM Issue Clarification ===
This is in relation to a 126.96.36.199 siebel enterprise environment deployed on a RHEL 5.5 linux platform (64-bit).
When accessing the EAIObjMgr_enu component fails when using an external Java based command line utility, which is accessing the EAI component via EAI_enu SWSE web server.
Looking at the EAIObjMgr component we can see mainly authentication errors like the following error messages:
"An error occurred loading the security adapter library. Please contact your system administrator for assistance.(SBL-DAT-00562)" and before this error ".....err=4587622....SBL-SEC-00102..."
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