ORA-01400: cannot insert NULL into ("SIEBEL"."S_PARTY_PER"."START_DT") When Associating Consumer To A Sr Through Siebel Eai

(Doc ID 1365534.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1 [21112] version, Siebel EAI

When attempting to upsert a parent account and child Consumer,
the following error occurs.

ERROR
-----------------------
ORA-01400: cannot insert NULL into ("SIEBEL"."S_PARTY_PER"."START_DT")

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Customize the business object to link to Consumer business component.
2. upsert with eai siebel adapter.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot upsert consumer data.

Cause

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