Siebel 8.1.1.5 ESD Errors: Unable to connect to Siebel, ...There is no active Web Service with operation named http://siebel.com/marketing/webmarketing:CheckModuleLicense

(Doc ID 1376755.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Email Marketing - Version 8.1.1.5 [21229] to 8.2.2.3 SIA [23021] [Release V8]
Information in this document applies to any platform.
unable to start ESD component , getting error:

ERROR OnPremiseAppListener Unable to connect to siebel
com.siebel.sem.common.db.DataProcessor$ConnectionFailureException:
org.apache.axis2.AxisFault: There is no active Web Service with
operation named 'http://siebel.com/marketing/webmarketing:CheckModuleLicense'.(SBL-EAI-04313)


Symptoms

On :  8.1.1.5 [21229] version, Email Marketing Server

When attempting to start the ESD the following error occurs.

2011-11-02 16:35:50,503 [main] ERROR OnPremiseAppListener Unable to connect to siebel com.siebel.sem.common.db.DataProcessor$ConnectionFailureException:
org.apache.axis2.AxisFault: There is no active Web Service with operation named 'http://siebel.com/marketing/webmarketing:CheckModuleLicense'.(SBL-EAI-04313) at com.siebel.sem.ws.integrated.net.connect.ConnectTest.isModuleLicensed(ConnectTest.java:68)

The issue can be reproduced at will with the following steps:
1. Install ESD
2. Start the ESD services
3. Error occurs


Cause

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