When trying to access Siebel through Web UI, an Error Message is Popped Up.
(Doc ID 1384336.1)
Last updated on JANUARY 29, 2022
Applies to:
Siebel CRM - Version 7.8.2 SIA [19213] and laterInformation in this document applies to any platform.
Symptoms
Statement of Issue:
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When access siebel throuth web UI, there is an error message pop up (server busy error).
Environment:
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7.8.2.14 SIA[19251]
Steps:
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1. Launch web client login to application (http://xx/econsumersector_enu/)
2. Server busy related error returned
3. Click refresh, login page displayed and login success
Error:
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The server you are trying to access is either busy or experiencing difficulties.
Expected Behavior:
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Login page displayed without click on refresh.
Actual Behavior:
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Error message below returned and only upon refresh login page displayed properly
The server you are trying to access is either busy or experiencing difficulties.
Business Impact:
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Server busy error when launch web client login and need refresh intervention to get login page.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |