Assignment Manager Failing with Error DICT-ERR-1109 and DICT-ERR-1107 (Doc ID 1384694.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Assignment Manager - Version 8.1.1 SIA [21111] and later
Information in this document applies to any platform.
***Checked for relevance on 11-Aug-2013***

Symptoms

The Assignment Manager component in our Production environment is failing to start.

After a full SRF and Repository Release the Assignment Manager does not start up again.

The following errors appear in the AsgnSrvr log file:

DICT-ERR-1109: Unable to read value from export file (Data Length (32) > Column Definition (3))
DICT-ERR-1107: Unable to read row 0 from expport file (UTLDataValRead pBuff, col 4)

Stopping and starting the Assignment Manager component. It starts then quickly changes to 'Unavailable'
Renaming / deleting the diccache.dat and rulecache.dat files then re-starting the component does not resolve the problem.

We are running on Oracle 11.2.0.1

Changes

The oracle database parameter CURSOR_SHARING was set to SIMILAR instead of EXACT.

Cause

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