RCOIS Output Propertyset For Remote And Colocated Product Configurator, Attributes for Line Items Missing (Doc ID 1392446.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.1.1.4 SIA [21225] and later
Information in this document applies to any platform.

Symptoms

(PS = Property Set, IO = Integration Object, ABO = Asset Based Ordering, BS = Business Service, RCOIS = Remote Complex Object Instance service, DB= database)

In V7.8 customer had a custom process to create Order Items:

RCOIS, SetInstance load instance via a Siebel message
RCOIS, CreateSession create a session with the rule engine to check the instance against all existing rules
RCOIS, GetInstance get the corrected instance
RCOIS, UnloadInstance unload the instance from eConfigurator
EAI Siebel Adapter, method Execute write the instance into the DB

 

This was working perfectly in production as expected. New line items are being created with default attributes/child items

With V8 customer observed following behavior:

Cause

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