Cannot Assign This Item Because It Is In A Locked State
(Doc ID 1397240.1)
Last updated on JULY 21, 2020
Applies to:Siebel Assignment Manager - Version 188.8.131.52 SIA  and later
Information in this document applies to any platform.
We are assigning activity records. We are getting the "Locked State" error in the error log. We don't know why and where this error is coming from. This error is eating lot of memory on the server and the CPU usage is spiking.
The WfProcMgr log shows this error:
GenericLog GenericError 1 00017fe54e9c77b0:0 2011-10-24 15:16:19 (srmconn.cpp (3090) err=1835024 sys=0) SBL-ASG-00016: Cannot assign this item because it is in a locked state. (Object Name = Activity, Object Row Id = ZL-8JWCVR.)
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