Product Import Failed with Error - SBL-ISS-00120 Import: Aborted; ISS_JWS Conflict Source Object of type ISS_PROD_DEF, with the User Key (Doc ID 1399695.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1.3 SIA[21219] and later
Siebel eConfigurator - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.

Symptoms

Import of product structure failed with error
SBL-ISS-00120: Import Aborted: ISS_JWS Conflict: Source Object of type ISS_PROD_DEF, with the User Key <Product Name> (Vndr = , Org = Default Organization), uses same Object_Num value <Object Id>, as the Object <Product Name> (Vndr = , Org = Default Organization) in the Target DB; Resolution: Target User Key will be overwritten with Source value

The same product was earlier imported in the same environment. However after performing changes in the source environment when the import was tried again the process failed

Cause

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