Errors SBL-DAT-00309 and SBL-DAT-00510 When Clicking 'Create Response' Button in Campaign Member screen in non-English Application

(Doc ID 1399977.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 7.8.2 [19213] and later
Information in this document applies to any platform.
***Checked for relevance on 22-Jul-2013***

Symptoms


When attempting to Create a Response after launching a Marketing Campaign the following error occurs:

ليس لديك الامتيازات المطلوبة لعرض المعلومات المفصلة الخاصة بهذا السجل، أو قد يكون تم حذفها مؤخرًا.(SBL-DAT-00309)

The corresponding English translation is :
You do not have the required privileges to view detailed information for this record, or may have been deleted recently. (SBL-DAT-00309)

The issue can be reproduced at will with the following steps:
1. Log in to Siebel in any non-ENU language application
2. Launch a Campaign
3. In the Campaign screen click 'Campaign Members'
4. Go to the All Campaign Members - Inbound view
5. On the 'Campaign Members List Applet - Inbound' applet click the 'Create Response' button.

Cause

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