My Oracle Support Banner

Customize a Product gives errors SBL-CFG-00155 and SBL-BPR-00162 with Remote Product Configurator (Doc ID 1410788.1)

Last updated on APRIL 04, 2025

Applies to:

Siebel eConfigurator - Version 8.0.0.9[20433] and later
Generic (Platform Independent)
 

Symptoms

When you start remote product configurator by customizing a product on an order or quote line item or selecting the validate of a product definition then the following error is displayed:

SBL-BPR-00162: Error invoking service 'Cfg Web UI Service Loader', method 'LoadCfgUIService' at step 'Go to UI'.
SBL-CFG-00155: Complex Object Instance Service Internal Error: Cfg Server Manager error: unable to find at least one server to connect to for product XXX.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.