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Customize a Product gives errors SBL-CFG-00155 and SBL-BPR-00162 with Remote Product Configurator (Doc ID 1410788.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel eConfigurator - Version 8.0.0.9[20433] and later
Information in this document applies to any platform.
Checked for relevance 22-AUG-2013

Symptoms

When you start remote product configurator by customizing a product on an order or quote line item or selecting the validate of a product definition then the following error is displayed:

SBL-BPR-00162: Error invoking service 'Cfg Web UI Service Loader', method 'LoadCfgUIService' at step 'Go to UI'.
SBL-CFG-00155: Complex Object Instance Service Internal Error: Cfg Server Manager error: unable to find at least one server to connect to for product XXX.

Cause

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