Marketing Landing Site Preview gives HTTP Error Status 500 with Web Survey Daemon WSD
(Doc ID 1416326.1)
Last updated on APRIL 23, 2021
Applies to:
Siebel Marketing - Version 8.1.1.4 SIA [21225] and laterInformation in this document applies to any platform.
Symptoms
Using version 8.1.1.5 when you preview or activate a Marketing Web Survey landing page then you get the following error:
HTTP Request Error during submitting Data Send HTTP Request Status Code 500 (SBL-EAI-04117)
The Web Survey Daemon (WSD) Windows service was running and the following web address entered in a browser displays the web page Communicator is running:
http://localhost:8080/websurveys/servlet/ActionMultiplexer?Action_ID=WEB_SURVEYS_HEARTBEAT
As documented in Bookshelf Siebel Marketing Installation and Administration Guide
Cause
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In this Document
Symptoms |
Cause |
Solution |