Siebel eService Application Web Usage Tracking Tools (Doc ID 1422364.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eService - Version: 8.1.1.2 SIA[21215] and later   [Release: V8 and later ]
Information in this document applies to any platform.

Goal

The customer wanted to track the usage statistics using Google Analytics or Adobe Omniture. They had the following questions:

1. Is there a recommended web usage tracking tool for siebel. or Doee Siebel provides any web usage tracking from client side?
2. How can we integrate Google Analytics / Omniture into siebel eService Application.

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms