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Siebel eService Application Web Usage Tracking Tools (Doc ID 1422364.1)

Last updated on OCTOBER 30, 2019

Applies to:

Siebel eService - Version SIA[21215] and later
Information in this document applies to any platform.


The customer wanted to track the usage statistics using Google Analytics or Adobe Omniture. They had the following questions:

1. Is there a recommended web usage tracking tool for siebel. or Doee Siebel provides any web usage tracking from client side?
2. How can we integrate Google Analytics / Omniture into siebel eService Application.


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