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Data Quality: IIR 2.8.07 / 9.01 / 9.5.3 : How to improve the level of both IIR and Siebel side logging (Doc ID 1434233.1)

Last updated on JUNE 07, 2021

Applies to:

Siebel CRM Call Center - Version SIA [21229] and later
Information in this document applies to any platform.


In addition to the standard levels of tracing available via the Siebel component logs some times more information is required in respects to what exactly is being passed between Siebel and IIR, both in respects to match searches and data synchronisation.


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