Last updated on APRIL 12, 2016
Applies to:Siebel CRM Call Center - Version 18.104.22.168 SIA  and later
Information in this document applies to any platform.
In addition to the standard levels of tracing available via the Siebel component logs some times more information is required in respects to what exactly is being passed between Siebel and IIR, both in respects to match searches and data synchronisation.
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