Unable to connect to the gateway server (SBL-GEN-05009) - Siebel 8.1.1 Gateway/Server configuration on Linux 6
Last updated on APRIL 30, 2018
Applies to:Siebel CRM Call Center - Version 8.2.2 SIA and later
Siebel CRM - Version 8.2.2 SIA and later
""Checked for Relevance on 09-MAY-2014""
The issue occurs when installing Siebel 8.2.2 on Linux version 6 update 0 or above (64bit).
The following scenarios have been observed:
The Siebel Configuration Wizard fails with error 5009 in the configuration log file (config_MM-DD-YYYY_HH.MM.SS.log):
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