Error "SBL-SEC-10018: Trust token mismatch" While Launching Web Client For SSO

(Doc ID 1435983.1)

Last updated on MARCH 26, 2018

Applies to:

Siebel CRM - Version 7.8 [19021] to 17.0 [IP2017] [Release V7 to V17]
Information in this document applies to any platform.

Symptoms

When LDAP authentication is implemented, login page for the web client does not come up and eautoObjMgr_enu_*.log file contains following error messages.

SBL-SEC-10018: Trust token mismatch
SBL-SEC-10007: The password you have entered is not correct. Please enter your password again.
SBL-DAT-00569: The password you have entered is not correct. Please enter your password again.

Changes

SSO Configuration.

Cause

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