HdlsCfgSvcLoadABO Signal Is Not Being Called from Workflow Process Mananger (Doc ID 1437504.1)

Last updated on NOVEMBER 02, 2015

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Goal

Orders when created using custom workflow does not default the products for a promotion even when the default cardinality is set to 1 in the promotion.
Further investigation suggested that the signal HdlsCfgSvcLoadABO is not being called. Further it was noticed that if the same workflow when run through Administration - Business Service >>Simulator invokes the signal.

What are the different parameters that would have to be enabled to ensure the signal is being fired from Workflow Process Manager.

Solution

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