Why custom Toolbar Item Position Does not work as configured in Tools? (Doc ID 1442353.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.
** Checked for relevance on 26-Dec-2013 **

Symptoms


On : 8.1.1.5 SIA [21229] version, Configuration - General

ACTUAL BEHAVIOR
---------------
Toolbar item position doesn't works

EXPECTED BEHAVIOR
-----------------------
Toolbar items should be shown in the same way as configured.

STEPS
-----------------------
1. Customize the toolbar and add "Synchronize" adding separator and two new buttons.
2. Set the position value for all items to see them in this order :

"Synchronize"
Separator
"Knowledge Base"
"Loyalty"

But Siebel Client is launched the toolbar items order is different :

Separator
"Knowledge Base"
"Loyalty"
"Synchronize"

Cause

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