Siebel 8.1.1.5 ESD Failed To Start , error: Login Failed Attempting To Connect To Siebel (Doc ID 1449570.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel Email Marketing Server - Version 8.1.1.5 SIA [21229] and later
Information in this document applies to any platform.
ESD failed to start, the logs of ESD show this error

om.siebel.sem.common.db.DataProcessor$ConnectionFailureException: org.apache.axis2.AxisFault: Error Code: 10879185 Error Message: Error: Login failed attempting to connect to siebel.TCPIP.None.None://siebelsrv:2321/OUEnt/EAIObjMgr_enu


I had configured esd.properties to the url of the web marketing WS url as
esd.handler.webservice.url=http://localhost/eai_enu/start.swe?SWEExtSource=WebService&SWEExtCmd=Execute&WSSOAP=1
esd.handler.webservice.username=SADMIN


Symptoms


On : 8.1.1.5 SIA [21229] version, Email Marketing Server

When attempting to start ESD
the following error occurs.

ERROR
-----------------------
Login failed attempting to connect to siebel.TCPIP.None.None://siebelsrv:2321/OUEnt/EAIObjMgr_enu

[2012-03-11 12:55:51,217] [Thread-2] [ERROR] [ConnectTest] [Object Manager is down -- please check.]
com.siebel.sem.common.db.DataProcessor$ConnectionFailureException: org.apache.axis2.AxisFault: Error Code: 10879185 Error Message: Error: Login failed attempting to connect to siebel.TCPIP.None.None://siebelsrv:2321/OUEnt/EAIObjMgr_enu


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. install ESD
2.start the component

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot use eMail Marketing Server

Changes

none

Cause

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