Oracle OBIEE 11g Presentation Service Failing to Start after Changes to InstanceConfig.xml (Doc ID 1449647.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Marketing - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.
***Checked for relevance on 01-May-2016***

Symptoms

After adding the tags FileSystem and PreviewPath for Siebel marketing to the OBIEE 11g InstanceConfig.xml the following error is documented in the console_coreapplication_obips1_1.log

Unknown element 'PreviewPath'
Unknown element 'FileSystem'

Element 'PreviewPath' is not valid for content model: 'All(BIforOfficeURL,SmartViewInstallerURL,SmartSpaceInstallerURL,SESSearchUrl,CatalogPath,CustomerMessageDBPath,DefaultTimeoutMinutes,DSN,LightWriteback,ReportAggrega

Cause

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