Error during WSD Password Encryption

(Doc ID 1450250.1)

Last updated on MAY 01, 2017

Applies to:

Siebel Marketing - Version [21229] and later
Information in this document applies to any platform.
Guidelines to encrypt the WSD user's password using Occam-crypto.jar


While trying to encrypt the Web Survey Daemon (WSD) user's password using Occam-crypto.jar, am getting the below error.

Error: Exception in thread "main" java.lang.NoClassDefFoundError: com/siebel/occam/security/OccamCryptoencrypt.

"http://<ip address>:8080/websurveys/servlet/ActionMultiplexer?Action_ID=WEB_SURVEYS_HEARTBEAT" HTTP Status 500 - Maximum number of open connections reached after 20 retries.



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