Crashes On Callcenter OM (Doc ID 1451205.1)

Last updated on JULY 25, 2017

Applies to:

Siebel Tools - Version 8.0.0.6 SIA [20423] and later
Information in this document applies to any platform.

Symptoms

On : 8.0.0.6 SIA [20423] version, Configuration - General ACTUAL BEHAVIOR --------------- Customer face crashes on production environment. EXPECTED BEHAVIOR ----------------------- Application should not crash. STEPS ----------------------- From FDR this is happening while navigating to the WIN Account Ins Persona Giuridica Dett Clien Form Applet RO This is happening when the view is getting loaded. BUSINESS IMPACT ----------------------- Production crashes.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms