Contact Records are Not Assigned to Any Organization (BU_ID Value is "No Match Row Id")

(Doc ID 1451232.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Tools - Version 8.1.1.1 [21211] and later
Information in this document applies to any platform.

Symptoms

If Contact BC View Modes are inactivated and then reactivated, the contact records created prior to the inactivation/reactivation are no longer visible in 'Contact List View'. The BU_ID for these contact records are set to 'No Match Row Id'

Cause

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