SBL-UIF-00289 on pick applet and SBL-IUF-00279 when sorting on SI Application in IE9

(Doc ID 1454260.1)

Last updated on DECEMBER 01, 2016

Applies to:

Siebel Service - Version 8.1.1.4 [21225] to 8.2.2 SIA[22320] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 10-SEP-2012***

Symptoms

The following problem occurs with version 8.1.1.4 [21225] in the customer facing application (Standard Interactivity application "SI"),  IE9 (IE version is 9.0.8112.16421) :

Steps and Error Messages

  1. Before submitting a service request applet, clicking on the pick applet product name produced the following error:
     
  2. When exporting rows, the pop-up appears but it does not continue to the next step for performing the export.

 

Cause

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