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Smart Part Number Not Correct When Promotion Constraint Is Applied In The eConfigurator (Doc ID 1454683.1)

Last updated on JANUARY 05, 2023

Applies to:

Siebel eConfigurator - Version SIA [21229] to SIA [21238] [Release V8]
Information in this document applies to any platform.


Smart Part Number is not correctly generated when promotion constraint is applied in the eConfigurator

=> Steps to reproduce the issue:

1-) Navigate to Administration - Product > Attribute Definition and create the following attributes:
Fulfillment Method: CD, Download, Download with CD
Edition: Pro, Premier
2-) Navigate to Administration - Product > Class Administration and add the above attributes to a class
3-) Setup smart part number functionality for the attributes using the matrix:
CD,  Pro, Smart Part Number: 123
CD, Premier, Smart Part Number: ABC
Download with CD, Pro, Smart Part Number: A1B1C1
Download with CD, Premier, Smart Part Number: A2B2C2
Please refer to document "How To Implement Smart Part Number Generation For Products With Attributes? [Document 729041.1] " for detailed steps to setup
Smart Part Number functionality
4-) Navigate to Administration - Product > Product Definition and create a new product with the previously created class
5-) In the versions applet, add the smart part number method created in step 3
6-) Navigate to Administration - Product > Product Promotions
7-) Create a bundle promotion with the product created in step 4
8-) Drilldown on the product name and in the Relationships view, click on the Attributes tab.
9-) In Attributes applet enter Attribute Name = Edition, Condition = Include.
10-) In the Values applet enter value = Premier
11-) Navigate to Quotes and create a new one
12-) Add product to it
Attributes have the following default values:
Fulfillment Method: CD
Edition: Pro
Smart Part # = 123
13-) In the promotions field, open the pick applet and select the promotion
14-) Highlight the customizable product and hit Customize
Warning message generated by the Auto Match report is displayed:
Product - Product A  Extended Attribute Modified <b>Promotion Violation. THe following Product or Attribute is no longer part of the promotion.<b> :
Extended Attribute - Edition; Old Value = Pro; New Value = Premier
15-) Hit ok
16-) Edition attribute is changed to Premier because of the promotion constraint
17-) Hit Done
Results: Smart Part # = 123 even though attributes now are
Fulfillment Method: CD
Edition: Premier
Smart Part # should be ABC




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