CTI events are delivered to two users (Doc ID 1455903.1)

Last updated on MAY 13, 2012

Applies to:

Siebel CTI - Version 7.7.2.8 SIA [18379] to 7.7.2.8 SIA [18379] [Release V7]
Information in this document applies to any platform.

Symptoms

 All the sudden, activity record for CTI inbound call is created twice. Once it starts, it lasts until the CTI user loggs out.

Cause

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