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Siebel Loyalty Engine Crash - error SBL-OMS-00107: This operation is not allowed when there are no records displayed and SBL-OMS-00203: Error 7667927 invoking method "BusSvcMgrInit" for Business Service "LOY Processing Engine" (Doc ID 1458439.1)

Last updated on AUGUST 06, 2018

Applies to:

Siebel Loyalty Engine - Version 8.1.1.1 SIA [21211] to 8.1.1.7 SIA [21238] [Release V8]
Information in this document applies to any platform.

Symptoms

Loyalty Batch and Interactive Engines are started.

These exited immediately without processing any records

The log files show the following errors:

  

Changes

 

Cause

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