Error SBL-OMS-00203 during Campaign Load (Doc ID 1464833.1)

Last updated on JULY 11, 2016

Applies to:

Siebel CRM Marketing, SPE - Version 8.2.1 SIA[22220] and later
Information in this document applies to any platform.

Symptoms

On : 8.2.1 SIA[22220] version, Siebel Marketing

When trying to load a campaign,
the following error occurs.

ERROR
-----------------------

SBL-OMS-00203: Error (null) Invoking method "(null)" for Business Service "(null)"


STEPS
-----------------------
The issue can be reproduced at will with the following steps:


1. Create Offer - AL 8.2 Offer
2. Create Treatment - AL 8.2 Phone Treatment
3. Create List - AL 8.2 List
4. Added two Contacts to the list of type 'Imported'
James Bond
Jason Bourne
5. Verified that the Marketing workflows were all active.
6. Created Campaign - AL 8.2 Campaign
7. Associated Offer and Treatment.
8. Associated List via Segments/Lists view.
9. Allocated 100% to 'AL 8.2 Phone Treatment'
10. Ran Campaign Load.
11. Errors out with:
Execution Status tab:
Argument '' in step 'Load Segment Tree Cells/Segments' is not correctly initialized or does not return valid data.(SBL-BPR-00107)

System Tasks tab:
Error/Warning : Argument '' in step 'Load Segment Tree Cells/Segments' is not correctly initialized or does not return valid data.(SBL-BPR-00107)


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot load a Campaign in 8.2

Cause

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