SRBroker failed with the error message "SBL-SRM-00016: Unable to initialize the Database environment -- Unable to connect to DB (data ops)"

(Doc ID 1466590.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.0.0.13 SIA [20448] and later
Information in this document applies to any platform.
***Checked for relevance on 04-Dec-2013***

Symptoms

8.0.0.13 Fix Pack has been applied to the Siebel 8.0.0.10 SIA system on Linux. When Siebel Server was started on 8.0.0.13, SRBroker failed with the error message "SBL-SRM-00016: Unable to initialize the Database environment -- Unable to connect to DB (data ops)". It did not occur on 8.0.0.10.

 

Changes

 

As "Web server will not start for Siebel CRM version 8.0.0.13, 8.1.1.6 or 8.2.2 on Linux with OHS 10g (Doc ID 1375035.1)" mentions, Oracle HTTP Server (OHS) has been upgraded from 10g to 11g as a part of process.

Cause

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