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Object Manager Crash SBL-OSD-01000 - DataTranService (Doc ID 1466861.1)

Last updated on AUGUST 24, 2017

Applies to:

Siebel Tools - Version 8.1.1.5 SIA [21229] to 8.1.1.8 [23012] [Release V8]
Information in this document applies to any platform.
""Checked for Relevance on 04-Dec-2014""
""Checked for Relevance on 31-May-2016""

Symptoms

After hitting F5 to refresh the browser, clicking the custom button to invoke the FINS Data Transfer Utilities BS crashes the application with the following call stack

ERROR

- CALL STACK -
ssfadtubc +0xd080 = CSSFADataTranService::DataTransfer() +0x6b0
ssfadtubc +0xd312 = CSSFADataTranService::OnDataTransfer() +0xc2
ssfadtubc +0x89d0 = CSSFADataTranService::DoInvokeMethod() +0x70
sscfom +0x188fa = CSSService::InvokeMethod() +0x1ba
sscfomlg +0x841b = CSSELServiceImpl::InvokeMethod() +0x9b
sscfcli +0x31aa8 = CSSCLIJSMechanism::CSSCLIJSMechanism() +0x12118
sscfcli +0xe5653 = CSSISenseInterface::`default constructor closure'() +0x9d3a3
sscfcli +0xebc4a = CSSISenseInterface::`default constructor closure'() +0xa399a
sscfcli +0xec8c8 = CSSISenseInterface::`default constructor closure'() +0xa4618
sscfcli +0x13b3d = CSSCLIJSMechInst::CallEvent() +0xc5d
sscfel +0x728d = CSSELIface::ForwardEvent() +0x6d
sscfel +0xf599 = CSSELServiceIface::OnPreInvoke() +0x109
sscfom +0x180d4 = CSSService::ELEventPreInvoke() +0x94
sscfom +0x188b2 = CSSService::InvokeMethod() +0x172
sscfomlg +0x841b = CSSELServiceImpl::InvokeMethod() +0x9b
sscfcli +0x31aa8 = CSSCLIJSMechanism::CSSCLIJSMechanism() +0x12118
sscfcli +0xe5653 = CSSISenseInterface::`default constructor closure'() +0x9d3a3
sscfcli +0xebc4a = CSSISenseInterface::`default constructor closure'() +0xa399a
sscfcli +0xec8c8 = CSSISenseInterface::`default constructor closure'() +0xa4618
sscfcli +0x13b3d = CSSCLIJSMechInst::CallEvent() +0xc5d
sscfel +0x728d = CSSELIface::ForwardEvent() +0x6d
sscfel +0x7acd = CSSELIface::ForwardEvent() +0xbd
sscfel +0x10087 = CSSELWebAppletIface::OnPreInvoke() +0x87
sscaswbc +0x4e6a2 = CSSSWEFrame::EventPreInvoke() +0x182
sscaswbc +0x2981d = CSSSWEFrame::InvokeMethod() +0x7d
sscaswbc +0xc7a75 = CSSSWEFrameMgrInternal::InvokeAppletMethod() +0x9f5



Changes

FINS DATA TRANSFER UTILITIES BS is invoked from scripting, after a refresh is performed on the application.

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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