Siebel Server Does Not Startup After Applying 8.1.1.7 (Doc ID 1467632.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eHospitality - Version 8.1.1.7 SIA [21238] and later
Information in this document applies to any platform.
*** reviewed for currency 12-Dec-2014 ***

Symptoms

On : 8.1.1.7 SIA [21238] version,


When attempting to start siebel server, it does not start. the following error is seen on the siebsrvr.log

ERROR
-----------------------

GenericLog GenericError 1 0000014f4fd870da:0 2012-06-13 05:53:59 (lstnsvc.cpp (150) err=3023756 sys=0) SBL-CSO-09100: The Server object (null) was not found.
GenericLog GenericError 1 0000014f4fd870da:0 2012-06-13 05:53:59 (scisvc.cpp (1401) err=1311765 sys=0) SBL-SVR-01045: No components are configured.
...

GenericLog GenericError 1 0000014f4fd870da:0 2012-06-13 05:53:59 (scfsis.cpp (64) err=1310749 sys=0) SBL-SVR-00029: Internal: Shared memory has not been initialized.
GenericLog GenericError 1 0000014f4fd870da:0 2012-06-13 05:54:09 (siebsvc.cpp (221) err=3023756 sys=0) SBL-CSO-09100: The Server object (null) was not found.



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. restore backup from 8.1.1.2

2. apply 8.1.1.7

3. start services

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms