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Login error on BIP Server ( when Siebel Security Model is enabled. (Doc ID 1468508.1)

Last updated on JANUARY 29, 2022

Applies to:

Siebel Reports - Version SIA [21229] and later
Siebel Sales - Version [IP2013] to [IP2013] [Release V8]
Information in this document applies to any platform.


Under the following conditions, login to BI Publisher Server may fail with "(500)Internal Server Error" as below.


- Siebel Reports and later is integrated with BI Publisher

- Security Model for BI Publisher login is " Siebel Security".

- Siebel Web Service Endpoint has been set based on Siebel Reports Guide.



[060412_195105510][][EXCEPTION] AxisFault

faultCode: {}HTTP


faultString: (500)Internal Server Error




... (actual contents here may vary) ...



(500)Internal Server Error




Also, the following error appears in SWE log increasing the log level to 5:


5664: [SWSE] Initialized application "/eai_enu/" (URI "/eai_enu/").

5664: [SWSE] Switching to Start state.

5664: [SWSE] User spec: REMOTE_USER

5664: [SWSE] POST query string: SWEExtSource=WebService&SWEExtCmd=Execute

5664: [SWSE] Switching to HTTP_REQ state.

5664: [SWSE] Failed to obtain a session ID. Username and/or password not specified for EAI Request

5664: [SWSE] Set Error Response (Session:  Error: 10944640 Message: Username and/or password not specified for EAI Request)

5664: [SWSE] Switching to HTTPRes state

5664: [SWSE] Switching to Stop state.

5664: [SWSE] Total Request Handling Timing:     0.22824 seconds





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