Login error on BIP Server (10.1.3.4.2) when Siebel Security Model is enabled. (Doc ID 1468508.1)

Last updated on JULY 22, 2021

Applies to:

Symptoms

Under the following conditions, login to BI Publisher Server may fail with "(500)Internal Server Error" as below.

- Siebel Reports 8.1.1.5 and later is integrated with BI Publisher 10.1.3.4.2.

- Security Model for BI Publisher login is " Siebel Security".

- Siebel Web Service Endpoint has been set based on Siebel Reports Guide.

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[060412_195105510][][EXCEPTION] AxisFault

faultCode: {http://xml.apache.org/axis/}HTTP

faultSubcode:

faultString: (500)Internal Server Error

faultActor:

faultNode:

faultDetail:

... (actual contents here may vary) ...

     {http://xml.apache.org/axis/}HttpErrorCode:500

(500)Internal Server Error

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Also, the following error appears in SWE log increasing the log level to 5:

5664: [SWSE] Initialized application "/eai_enu/" (URI "/eai_enu/").

5664: [SWSE] Switching to Start state.

5664: [SWSE] User spec: REMOTE_USER

5664: [SWSE] POST query string: SWEExtSource=WebService&SWEExtCmd=Execute

5664: [SWSE] Switching to HTTP_REQ state.

5664: [SWSE] Failed to obtain a session ID. Username and/or password not specified for EAI Request

5664: [SWSE] Set Error Response (Session:  Error: 10944640 Message: Username and/or password not specified for EAI Request)

5664: [SWSE] Switching to HTTPRes state

5664: [SWSE] Switching to Stop state.

5664: [SWSE] Total Request Handling Timing:     0.22824 seconds

Changes

Cause

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