Last updated on MARCH 02, 2017
Applies to:Siebel Reports - Version 126.96.36.199 SIA  and later
Siebel Sales - Version 188.8.131.52.12 [IP2013] to 184.108.40.206.12 [IP2013] [Release V8]
Information in this document applies to any platform.
***Checked for relevance on 31-Dec-2013***
Under the following conditions, login to BI Publisher Server may fail with "(500)Internal Server Error" as below.
- Siebel Reports 220.127.116.11 and later is integrated with BI Publisher 10.1.3.4.2.
- Security Model for BI Publisher login is " Siebel Security".
- Siebel Web Service Endpoint has been set based on Siebel Reports Guide.
faultString: (500)Internal Server Error
... (actual contents here may vary) ...
(500)Internal Server Error
Also, the following error appears in SWE log increasing the log level to 5:
5664: [SWSE] Initialized application "/eai_enu/" (URI "/eai_enu/").
5664: [SWSE] Switching to Start state.
5664: [SWSE] User spec: REMOTE_USER
5664: [SWSE] POST query string: SWEExtSource=WebService&SWEExtCmd=Execute
5664: [SWSE] Switching to HTTP_REQ state.
5664: [SWSE] Failed to obtain a session ID. Username and/or password not specified for EAI Request
5664: [SWSE] Set Error Response (Session: Error: 10944640 Message: Username and/or password not specified for EAI Request)
5664: [SWSE] Switching to HTTPRes state
5664: [SWSE] Switching to Stop state.
5664: [SWSE] Total Request Handling Timing: 0.22824 seconds
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms