My Oracle Support Banner

Territory Management Alignment Error (Doc ID 1469297.1)

Last updated on MARCH 01, 2018

Applies to:

Siebel Territory Management - Version 8.0.0.3 SIA [20416] and later
Information in this document applies to any platform.

Symptoms

Attempted to run a simple Major Alignment after setting up Territory Management in Dev environment. I had to apply the Configuration Instructions for FR 12-1GCZKV9 (which is <BUG 10513150>). I'm now seeing the following error on step 'Remove Assignment Results' possibly due to the datatype (string) of the property 'Alignment Id':

StpExec End 4 0000000b4fab1f48:43958 2012-05-10 11:18:47 Stopping step instance of 'Post TOS Process' with a 'Completed' status.
StpExec Create 4 0000000b4fab1f48:43958 2012-05-10 11:18:47 Instantiating step definition 'Remove Assignment Results'.
PrcExec PropSet 4 0000000b4fab1f48:43958 2012-05-10 11:18:47 Getting runtime value of property 'Namespace: 'USER' Name: 'Alignment Id' Datatype: 'String''.
StpExec Task 4 0000000b4fab1f48:43958 2012-05-10 11:18:47 Invoking method 'Remove Assignment Results' on business service 'Alignment Management Service'.
StpExec TaskArg 4 0000000b4fab1f48:43958 2012-05-10 11:18:47 Input: @0*0*1*0*0*0*12*Alignment Id7*1-QAV7R
SrmLayerLog Error 1 0000000b4fab1f48:43958 2012-05-10 11:18:47 (srbroute.cpp(2130) err=3735555 sys=0) Cannot find the entry in routing table.
SrmLayerLog Error 1 0000000b4fab1f48:43958 2012-05-10 11:18:47 (srbmsgfn.cpp(389) err=3735599 sys=0) Could not route message to RTIBatch with registered key (null)
GenericLog GenericError 1 0000000b4fab1f48:43958 2012-05-10 11:18:47 (srmconn.cpp (3090) err=3735599 sys=0) SBL-SRB-00047: Could not route message to RTIBatch with registered key (null)
GenericLog GenericError 1 0000000b4fab1f48:43958 2012-05-10 11:18:47 (srmconn.cpp (2744) err=3735599 sys=0) SBL-SRB-00047: Could not route message to RTIBatch with registered key (null)
GenericLog GenericError 1 0000000b4fab1f48:43958 2012-05-10 11:18:47 (srmconn.cpp (2321) err=3735599 sys=0) SBL-SRB-00047: Could not route message to RTIBatch with registered key (null)
ObjMgrLog Error 1 0000000b4fab1f48:43958 2012-05-10 11:18:47 (stepexec.cpp (1540)) SBL-BPR-00162: Error invoking service 'Alignment Management Service', method 'Remove Assignment Results' at step 'Remove Assignment Results'.

Is this a known issue?

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.