Unable To Use External Business Component (EBC) To Retrieve Fields From An Externall Oracle Table.
(Doc ID 1469534.1)
Last updated on MARCH 02, 2017
Applies to:Siebel Financial Services CRM - Version 22.214.171.124 SIA  and later
Information in this document applies to any platform.
Checked for relevance on 02-SEP-2016
On : 126.96.36.199 SIA  version, Siebel VB / eScript / COM
When attempting to get information from an external business component (EBC) with a data source pointing to an Oracle table using a custom business service we got the following errors:
 An error has occurred creating business component 'PNC Appliaction Loan Payoff' used by business object 'FINS Application'.
Please ask your systems administrator to check your application configuration.(SBL-DAT-00222).
 Can't load sscdo90.dll(SBL-GEN-02500)
 Stack tarce:
BusObject [FINS Appliaction].GetBusComp(), Built-in function
Service [PNC_LEXI_1].Service_PreInvokeMethod(), Line 11
Customer has upgraded from Siebel Financial Services 7.8 to 188.8.131.52. Customer has DB2 set for siebel database.This business service works in Siebel 7.8 but NOT in 184.108.40.206.
The issue can be reproduced at will with the following steps:
1. Execute Business Service to get EBC field information
2. Above error is triggered
The issue has the following business impact:
Due to this issue, users cannot start UAT.
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