"Related URL" Functionality Does Not Work in Siebel Marketing 8.1.x and higher
(Doc ID 1471969.1)
Last updated on NOVEMBER 22, 2019
Applies to:Siebel Marketing - Version 8.1.1  and later
Information in this document applies to any platform.
In Siebel 8.0 and lower we refer to the concept of a 'Related URL'. This is both the title of the applet in Siebel (e.g. Offers > Email Offers > Advanced > Related URLs) and the link that is inserted into the email (e.g. [*Related URL: MyTest]).
In Siebel 8.1 and higher we now refer to the concept of a 'Trackable URL'. This is both the new title of applet (e.g. Offers > Email Treatment > Advanced > Trackable URLs) and the link that is inserted into the email (e.g. [*Trackable URL: MyTest])
It was found that email templates that made use of Related URLs in Siebel versions 8.0 and earlier, once upgraded to 8.1.x, were not working.
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