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Permission Error When Installing Siebel Fix Pack (Doc ID 1473422.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Finance Call Center - Version SIA [23012] and later
Information in this document applies to any platform.


On : SIA [23012] version, Installation

When attempting to install Siebel Fix Pack on top of Siebel version, the following error occurs.

"OUI-10036: could not create the inventory location. You may not have permission to write to this location."

The issue can be reproduced at will with the following steps:
1. In Windows Explorer, navigate to the directory where the installer is located. Navigate to Siebel_Image\Windows\Server\Siebel_Enterprise_Server\Disk1\install.
2. To start the Siebel Enterprise Server installer, double-click setup.bat.


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