Permission Error When Installing Siebel 8.1.1.8 Fix Pack (Doc ID 1473422.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel Finance Call Center - Version 8.1.1.8 SIA [23012] and later
Information in this document applies to any platform.

Symptoms

On : 8.1.1.8 SIA [23012] version, Installation

When attempting to install Siebel 8.1.1.8 Fix Pack on top of Siebel 8.1.1.3 version, the following error occurs.

ERROR
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"OUI-10036: could not create the inventory location. You may not have permission to write to this location."


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. In Windows Explorer, navigate to the directory where the installer is located. Navigate to Siebel_Image\Windows\Server\Siebel_Enterprise_Server\Disk1\install.
2. To start the Siebel Enterprise Server installer, double-click setup.bat.



Cause

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