SBL-SEC-10019: "The username cannot be empty. Please select a username", while reconfiguring gateway (Doc ID 1474578.1)

Last updated on FEBRUARY 04, 2016

Applies to:

Siebel CRM - Version 8.2.2 SIA[22320] and later
Information in this document applies to any platform.

Symptoms

Gateway configuration is unsuccessful with below error:

 "Siebel Configuration Wizard failed with error. Please see the log files for details"


In Namesrvr.log file the following error was found:

 “SBL-SEC-10019: The username cannot be empty. Please select a username.”

Cause

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