My Oracle Support Banner

Campaign Wave Launch FTP Operation Is Failing (Doc ID 1479107.1)

Last updated on FEBRUARY 07, 2019

Applies to:

Siebel Marketing - Version 8.1.1.5 [21229] and later
Information in this document applies to any platform.

Symptoms

The mechanism within the marketing wave launch workflow which is responsible for the FTP transfer of distribution lists associated to the campaign, was failing silently. There was no error message, however it was observed that the distribution lists were not being FTP'd as expected.
After more testing it was found that issue was happening when the name of the file contains Swedish accented characters.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.