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DeDuplication showing error : "SBL-DAT-00215: This operation is not allowed when there are no records displayed. Please execute a query that returns at least one record or add a new record" (Doc ID 1479995.1)

Last updated on AUGUST 05, 2018

Applies to:

Siebel Data Quality - Version 8.1.1.4 SIA [21225] and later
Information in this document applies to any platform.

Symptoms

Using Siebel v8.1.1.6 and IIR DQ version 9.0.1 with the XML sync process (using the ISS* Runtime events) to update the IIR database.

When saving a record in Siebel the following error is seen:

SBL-DAT-00215: This operation is not allowed when there are no records displayed. Please execute a query that returns at least one record or add a new record

To re-produce;
- Create a new Contact or Account
- Press 'save'
- Error message occurs

Cause

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In this Document
Symptoms
Cause
Solution
References


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
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