My Oracle Support Banner

Web Client gets server busy and SBL-SCB-00011 error even though OM is neither crashed nor hang. (Doc ID 1483210.1)

Last updated on APRIL 30, 2018

Applies to:

Siebel CRM - Version 8.1.1 SIA [21111] and later
Information in this document applies to any platform.
***Checked for relevance on 04-Mar-2014***

Symptoms

When the customer tries to login via the Web Client after the restart of Siebel Server and Web Server services, IE throws following error sometimes:

 
It will displays a login page if the customer press F5(refresh) button after the above error.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.