Link Item for Context Variable and Calculated Field on Header for Modify Order or Quote (Doc ID 1484620.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel eConfigurator - Version 8.1.1.2 SIA[21215] to 8.1.1.11 [IP2013] [Release V8]
Siebel CRM - Version 8.1.1.2[21215] to 8.1.1.11 [IP2013] [Release V8]
Information in this document applies to any platform.

Symptoms

Customer is using a link item based on a context variable. The context variable is based on a variable mapped to an order or quote header custom calculated field. Bookshelf reference to Context variables:

The link item is working for a new order/quote. eConfigurator is displaying the correct value of the customer order or quote custom field.

The link item is not working for a modified order/quote. eConfigurator shows an empty value for the link item.

Cause

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