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SBL-APS-00244 When Revise A Quote With Custom MV Field (Doc ID 1487279.1)

Last updated on AUGUST 05, 2018

Applies to:

Siebel Communications - Version 8.1.1.4 SIA [21225] and later
Information in this document applies to any platform.
***Checked for relevance on 10-July-2014***

Symptoms


Customer gets an error with Revise Quote after they added a custom MVField to the Data Map
 
ERROR
---------------
SBL-APS-00244: External exception occurs in the Data Transfer Utilities
 
 
STEPS

The issue can be reproduced with the following steps:

  1. Define a custom MVF and MVL in Quote buscomp
  2. Add mapping to the Data Map in Administration - Application > Data Map Administration > Data Map Object (ReviseQuote) > Data Map Component (Header) > Data Field -> New Record >
    1. Source Type : Field
    2. Source : <My custom MVG Field>
    3. Source Multi-Value Link : <My custom MVG Field's Link>
    4. Destination Type : Field
    5. Destination : <My custom MVG Field>
    6. Destination Multi-Value Link <My custom MVG Field's Link>
  3. Goto Quote List View and revise a Quote

=> SBL-APS-00244: External exception occurs in the Data Transfer Utilities


Cause

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In this Document
Symptoms
Cause
Solution
References


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