SBL-APS-00244 When Revise A Quote With Custom MV Field
(Doc ID 1487279.1)
Last updated on AUGUST 16, 2023
Applies to:
Siebel Communications - Version 8.1.1.4 SIA [21225] and laterGeneric (Platform Independent)
Symptoms
Customer gets an error with Revise Quote after they added a custom MVField to the Data Map
ERROR
---------------
SBL-APS-00244: External exception occurs in the Data Transfer Utilities
STEPS
The issue can be reproduced with the following steps:
- Define a custom MVF and MVL in Quote buscomp
- Add mapping to the Data Map in Administration - Application > Data Map Administration > Data Map Object (ReviseQuote) > Data Map Component (Header) > Data Field -> New Record >
- Source Type : Field
- Source : <My custom MVG Field>
- Source Multi-Value Link : <My custom MVG Field's Link>
- Destination Type : Field
- Destination : <My custom MVG Field>
- Destination Multi-Value Link <My custom MVG Field's Link>
- Goto Quote List View and revise a Quote
=> SBL-APS-00244: External exception occurs in the Data Transfer Utilities
Cause
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In this Document
Symptoms |
Cause |
Solution |
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