Upgrade Promotion throws Error running sub-process 'ISS Promotion Disconnect Process' at step 'Disconnect Old Promotion'.(SBL-BPR-00183) (Doc ID 1489772.1)

Last updated on OCTOBER 03, 2016

Applies to:

Siebel eConfigurator - Version 8.1.1.3 SIA[21219] and later
Information in this document applies to any platform.
***Checked for relevance on 29-Jan-2015***

Symptoms

While performing the functionality of Upgrade promotion, the application was throwing the below error.

ERROR
---------------
[1] Error running sub-process 'ISS Promotion Disconnect Process' at step 'Disconnect Old Promotion'.(SBL-BPR-00183)
[2] Error invoking service 'SIS OM PMT Service', method 'Iterate Process For Selected Nodes' at step 'Disconnect Promotion Self'.(SBL-BPR-00162)
[3] Error invoking service '', method '' at step ''.(SBL-BPR-00162)

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms