Starting srvrmgr command without /S parameter increases number of tasks on each Siebel Server. (Doc ID 1493560.1)

Last updated on SEPTEMBER 22, 2017

Applies to:

Siebel CRM - Version 8.1.1.1 SIA [21211] and later
Information in this document applies to any platform.

Symptoms

Number of srvrmgr command session (CP_NUM_RUN_TASKS for ServerMgr component) may reach MaxTasks (20 by default) even though the number of actual sessions are much less. As a result, following error is reported.

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Connected to 0 server(s) out of a total of 4 server(s) in the enterprise

SBL-NET-01023: Peer disconnected
SBL-SSM-00004: SISNAPI Hello failed. The server component could be down.
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Cause

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