NetChartServer Connecting Issue (Doc ID 1497852.1)

Last updated on OCTOBER 21, 2015

Applies to:

Siebel CRM Call Center - Version 8.1.1.1 [21211] to 8.1.1.8 SIA [23012] [Release V8]
Information in this document applies to any platform.

Symptoms


Issue:
-----
Netchart is installed successfully, post installation steps are done.

Also able to view the default VisualMining screen but Chart is not displayed through Siebel UI,like Contacts/Accounts Chart applet, it throws error.

"An error occured while sending a request to the chart server. (SBL-CHT-00111)"

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms