Encryptupg.exe gives error SBL-DAT-00565 (Doc ID 1500953.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.

Symptoms

Using Siebel 8.1.1.6 version on MSSQL db server 2008 64 bit, db running on windows 2008 R2 64 bit OS, and APP on windows 2008 32 bit OS.

On execution of encryptupg.exe as follows:

encryptupg.exe /f NONE /t RC2 /j encrypt_columns.inp /l ENU /u SADMIN /p XXXXXXX /c D:\sba81\siebsrvr\BIN\ENU\uagent.cfg /g encryptupg.log


input file encrypt_columns.inp contains the following entries and it is placed in siebsrvr\bin directory.

[S_CONTACT_X]
ATTRIB_44 S_CONTACT_X ATTRIB_03

The required configuration was done in Siebel Tools for the ATTRIB_44 and ATTRIB_03 columns


Following error is encountered:

An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms