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Encryptupg.exe gives error SBL-DAT-00565 (Doc ID 1500953.1)

Last updated on JUNE 11, 2021

Applies to:

Siebel CRM - Version 8.1.1 [21112] and later
Information in this document applies to any platform.


Using Siebel version on MSSQL db server 2008 64 bit, db running on windows 2008 R2 64 bit OS, and APP on windows 2008 32 bit OS.

On execution of encryptupg.exe as follows:

encryptupg.exe /f NONE /t RC2 /j encrypt_columns.inp /l ENU /u SADMIN /p XXXXXXX /c D:\sba81\siebsrvr\BIN\ENU\uagent.cfg /g encryptupg.log

input file encrypt_columns.inp contains the following entries and it is placed in siebsrvr\bin directory.


The required configuration was done in Siebel Tools for the ATTRIB_44 and ATTRIB_03 columns

Following error is encountered:

An internal error has occurred within the authentication subsystem for the Siebel application. Please contact your system administrator for assistance.(SBL-DAT-00565)


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