Message Not Put On Queue After Following Steps in [How To Setup Siebel JMS To Access Oracle AQ Directly (Without Middleware)?] (Doc ID 1345742.1). (Doc ID 1502177.1)

Last updated on MARCH 02, 2017

Applies to:

Siebel CRM - Version 7.8.2 SIA [19213] and later
Information in this document applies to any platform.

Symptoms

The customer is trying to put a message on an Oracle AQ queue without middleware. They’ve followed the steps in [ How to setup Siebel JMS to access Oracle AQ directly (without middleware)?] (Doc ID 1345742.1). They’re calling EAI JMS Transport Send from the Business Service Simulator. A message is put on the queue from the dedicated web client, but not from the web client. When they click Run, “The server you are trying to access is either busy or experiencing difficulties” is displayed in the browser, but there’s no error in the task log or JMS log.

The task log includes:
 
11:54:26 Property Set Initialization Begin
11:54:26 Property Set Initialization Complete
11:54:26 Business Service Proxy Initialization Begin
11:54:26 Business Service Proxy Initialization Complete
11:54:26 Begin Creating instance of java property set
11:54:26 Begin copying properties and type
11:54:26 Finished copying properties and type
11:54:26 Finished copying value
11:54:26 End Creating instance of java property set
 
The JMS log includes:
 
11:54:26.906 AM Thu Oct 11: JVM option 'jms.max.msg.per.con' is not specified. Using default value : 1
11:54:26.912 AM Thu Oct 11: Invoking method Send
11:54:26.913 AM Thu Oct 11: >ConnectionFactory=XAQueueConnectionFactory
11:54:26.913 AM Thu Oct 11: >ConnectionUsername=
11:54:26.913 AM Thu Oct 11: >ConnectionPassword=*
11:54:26.914 AM Thu Oct 11: >SendQueue=Queues/EAIUSER.CRM_SO_OUTBOUND_Q
11:54:26.914 AM Thu Oct 11: >SendUsername=
11:54:26.914 AM Thu Oct 11: >SendPassword=*
11:54:26.914 AM Thu Oct 11: >ReceiveUsername=
11:54:26.914 AM Thu Oct 11: >ReceivePassword=*
11:54:26.914 AM Thu Oct 11: >TopicUsername=
11:54:26.914 AM Thu Oct 11: >TopicPassword=*
11:54:26.914 AM Thu Oct 11: is a Receiver : false
11:54:26.914 AM Thu Oct 11: distributed destinations : false
11:54:26.915 AM Thu Oct 11: No cached connection found
11:54:26.935 AM Thu Oct 11: jndi object caching : true
11:54:26.935 AM Thu Oct 11: jndi alias : XAQueueConnectionFactory
11:54:26.935 AM Thu Oct 11: JNDI Object XAQueueConnectionFactory not present in cache
11:54:27.453 AM Thu Oct 11: finalize is called

Cause

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